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Patient Service Coordinator

2 months ago

Whittier, California, United States PIH Health Full time
Job Summary

We are seeking a highly skilled and organized Front Office Representative II to join our team at PIH Health. As a key member of our front office staff, you will be responsible for maximizing front office efficiency and performing various procedures associated with routine patient encounters.

Key Responsibilities
  • Work closely with the Office Manager and/or Assistant Supervisor to ensure seamless day-to-day operations.
  • Provide exceptional patient service, maintaining positive relationships with patients, family members, visitors, and fellow employees.
  • Troubleshoot and resolve problems in a timely and professional manner.
  • Collaborate with the front office team to maintain accurate and up-to-date patient records.
  • Stay up-to-date with industry developments and best practices in patient service and front office operations.
Requirements
  • High school diploma or equivalent required.
  • Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems).
  • Excellent communication and interpersonal skills.
  • Ability to maintain composure and balance multiple priorities in a fast-paced environment.
  • Minimum 2 years front office and medical billing experience in a lead position preferred.