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Event Operations Manager

2 months ago

Kissimmee, Florida, United States Marriott International Inc Full time
About the Role

We are seeking a highly skilled and experienced Event Operations Manager to join our team at Marriott International Inc. As an Assistant Manager ICE Attractions, you will play a key role in planning and executing meetings and special events, as well as implementing departmental strategies.

Key Responsibilities
  • Meetings and Special Events
    • Assist in planning and execution of meetings and special events to ensure seamless delivery and exceed guest expectations.
    • Research and analyze new products, pricing, and services of competition to stay ahead in the market.
  • Operations and Budgets
    • Lead the team to meet and exceed daily/weekly goals, including sales, attendance, guest satisfaction, and safety.
    • Assist in apprising property of all groups that will impact property operations.
  • Event Management Strategy
    • Assist in execution of event management strategy aligned with the company's business strategy.
    • Conduct daily walk-through of banquet floor to promote client satisfaction and quality standards.
  • Profitability
    • Assist in developing working relationships with outside vendors and establishing prices and service agreements.
    • Create opportunities to upsell during event planning.
  • Customer Service
    • Create an atmosphere in all event management operations areas that meets or exceeds guest expectations.
    • Set a positive example for guest relations.
  • Human Resources
    • Interview, select, and train employees.
    • Appraise employee's productivity and efficiency for promotions or other changes in status.
Requirements
  • High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area.
  • 2-year degree from an accredited university in hospitality, or related major; 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area.
Benefits

Marriott International Inc offers a competitive hourly pay range of $19.23 to $25.48, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

About Marriott International Inc

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global hospitality leader, driven by our passion to deliver extraordinary experiences for our guests. Our portfolio of brands includes Marriott, The Ritz-Carlton, Bulgari Hotels & Resorts, and more. We offer a range of career opportunities, from entry-level to leadership positions, across various functions, including operations, sales, marketing, and more.