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Senior Loan Operations Specialist

2 months ago

Tampa, Florida, United States HCLTech Full time
Job Summary

We are seeking a highly skilled Senior Loan Processor to join our team at HCLTech. As a key member of our lending department, you will be responsible for handling outbound calls, processing business process service work items, and delivering high-quality results.

Key Responsibilities
  • Make outbound calls to members and dealers to obtain information and resolve issues.
  • Process business process service work items in accordance with established tasks, deliverables, and service levels.
  • Perform follow-up on unsuccessful calls and ensure cases are finished on time within defined quality metrics.
  • Build and maintain working relationships with onshore and offshore clients and supplier teams.
Requirements

To be successful in this role, you will need:

  • 1-2 years of relevant banking and cards/consumer loans experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
What We Offer

As a Senior Loan Processor at HCLTech, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our lending department.