Savvy Store Leader
6 days ago
Savers | Value Village is a purpose-driven company championing reuse and inspiring a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. Our goal is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing valuable funding for our community-based programs and services.
Job Summary:
Savers is seeking a Customer Experience Manager to support either the service side of our stores or the backroom product flow function (production). This multi-faceted role offers the opportunity to celebrate uniqueness, work in a purpose-driven company, and invest in the career path interests of our people. Our team members are the heart of Savers, and we're committed to their growth and development.
Responsibilities:
- Develop and implement strategies to enhance the customer experience
- Collaborate with team members to achieve sales goals and operational objectives
- Provide comprehensive onboarding and training to new team members
- Foster a positive and inclusive team culture
- Analyze sales data and implement process improvements
Benefits:
- Comprehensive benefits package, including health, dental, and vision insurance
- Company-paid life insurance for extra protection and peace of mind
- 401k plan with generous company matching contributions
- Paid time off for leisure or other hobbies
- A range of mental health services to assist with daily life
Why Join Us:
Savers is an E-Verify employer and a leader in the thrift retail industry. We're committed to creating a workplace culture that values diversity, equity, and inclusion. If you're passionate about customer experience and team development, we encourage you to apply for this exciting opportunity.
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