Security Systems Coordinator

3 weeks ago


Upper Marlboro, Maryland, United States Electronic Security Services, Inc. Full time
Job Summary:

We are seeking a skilled Security Systems Coordinator to join our team at Electronic Security Services, Inc. (ESSI). This individual will be responsible for providing exceptional customer service and support to our clients, while also dispatching service calls and maintaining accurate records.

Key Responsibilities:
  • Answering and making phone calls to clients and field personnel
  • Handling inquiries and service repair and work requests
  • Reviewing files and records to ensure accuracy and completeness
  • Maintaining filing systems and compiling records of office activities
  • Photocopying, scanning, and faxing documents as needed
Requirements:
  • High school diploma or equivalent
  • Proficiency in MS Office, Excel, Outlook, and internet use
  • Knowledge of office management systems and procedures
  • Dispatching experience preferred but not required
Benefits:
  • Paid weekly with direct deposit
  • Competitive pay: $55,000 - $70,000 per year
  • Retirement benefits: 401K with up to 2.5% employer matching
  • Parking: free
  • Liberal paid time off: 8 hours per month for years 1-3, 12 hours per month for years 3-5, and 14 hours per month for years 5+
  • 7 paid holidays: New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas
About Us:

Electronic Security Services, Inc. (ESSI) has been serving the security needs of property management, commercial businesses, and institutions since 1981. We have over 4,000 high-rise condominiums, apartments, gated communities, institutions, and commercial businesses in our database. ESSI is an active member of PMA, CAI, and IREM locally, and nationally recognized as one of the top security systems integrators in the US.



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