Power Service Field Technician

1 day ago

Caldwell, Idaho, United States Johnson Thermal Systems Full time
Job Title: Power Service Field Technician

Johnson Thermal Systems is seeking a highly skilled Power Service Field Technician to join our team. As a Power Service Field Technician, you will be responsible for installing, maintaining, and repairing electrical power systems.

Job Summary:

The successful candidate will have a strong background in electrical power systems, with experience in troubleshooting and repairing high and low voltage systems. You will be responsible for ensuring that systems are operating efficiently and safely, and will work closely with our team to identify and resolve any technical issues.

Responsibilities:
  • Install, maintain, and repair electrical power systems
  • Troubleshoot and diagnose technical issues with high and low voltage systems
  • Work closely with our team to identify and resolve technical issues
  • Ensure that systems are operating efficiently and safely
  • Develop and implement a troubleshooting plan based on the information given
  • Diagnose errors and technical problems, determine proper solutions to produce timely resolution
  • Remain flexible with changing field and site conditions adjust timelines accordingly
  • Deliver top-notch service and customer assistance during site visits building and maintain client relationships
  • Review service reports with customers to verify required work has been completed to customer satisfaction and obtain signature
  • Effectively communicate quality control and engineering related issues to drive product improvements
  • Foster team unity working in close collaboration across the company to create positive working relationships with clients, coworkers, and team leaders
  • Produce detailed service reports and accurate timekeeping for all field visits
Requirements:
  • High School Diploma or equivalent is desired OR any combination of education and experience that demonstrates the ability to perform the job duties (required)
  • 5+ years of experience as a Power Service Technician or field service
  • Experience with both high and low voltage
  • Broad mechanical and electrical repair and maintenance experience
  • Highly proficient with computers including Microsoft Office Suite and ERP systems
  • Adept at working independently or in a small team environment
  • Must understand schematics, technical manuals, detailed blueprints, and engineering drawings
  • Excellent verbal and written communication skills, ability to communicate clearly and effectively over the phone and in person
  • Must have a high degree of accuracy and attention to detail
  • Safely operate company vehicle to out-of-state job sites maintain a clear driving record with the ability to be added to commercial insurance policy
  • Have reliable attendance, be respectful, and responsible at work
Skills and Abilities:
  • Adhere to safety protocols and maintain a clean and organized environment, promoting a culture of safety and compliance
  • Follow all safety procedures and regulations when working on power systems, such as wearing all personal protective equipment (PPE)
  • Ability to travel 90% of the time, with little to no prior notice
  • Strong organizational, multitasking, and time management skills
  • Excellent customer service skills
  • Ability to work in an environment requiring the employee to stand, stoop, kneel, or crouch throughout an 8-to-10-hour day
  • Strength to carry product, equipment, and tools up to 50 pounds
  • Ability to work in both indoors and outdoors in all weather conditions
  • Ability to arrange and coordinate cost-effective travel as needed, i.e., hotels, flights, rental cars, etc.
  • Ability to pass a background check and drug screening
About Johnson Thermal Systems:

Johnson Thermal Systems is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units. We are proud to be American made, with all equipment designed and manufactured by our team located in the US. We value quality service and dedication to ensure every job is done right.

We believe great work comes from a strong set of values, and you can expect to be a part of a workforce committed to generating a difference. We offer a competitive salary, weekly pay, direct deposit, generous PTO balance, comprehensive health/dental/vision insurance, wellness program, career development, 9 paid holidays, 401k with an employer match, employee assistance program, annual boot allowance, and a 15% discount at Carhartt.

We are a fun, fast-paced culture with company events and professional growth opportunities. If you are a motivated and skilled individual who is passionate about electrical power systems, we encourage you to apply for this exciting opportunity.

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