Healthcare Billing Specialist
2 weeks ago
As a Patient Financial Services Representative at Exceptional Healthcare Inc., you will play a crucial role in ensuring smooth patient billing and account management processes.
Your duties will encompass the complete account lifecycle, including the processing of claims, payment collection, and the resolution of patient inquiries with professionalism and understanding.
Key Responsibilities:
- Accurately process and manage patient claims in a timely manner.
- Facilitate payment collections, negotiate overdue balances, and assist patients with repayment plans.
- Generate billing statements and clarify insurance benefits for patients.
- Address and resolve account-related issues efficiently with both patients and insurance providers.
Qualifications:
- A High School Diploma or GED along with relevant experience in medical billing, collections, and customer service.
- Proficiency in using Electronic Medical Records (EMRs) and Microsoft Office Suite, including Excel, Word, and Outlook.
- A solid understanding of insurance reimbursement processes and the revenue cycle.
- Strong analytical skills with a good grasp of calculations and medical terminology.
- Excellent verbal and written communication skills (English required; Spanish preferred).
- Ability to work independently with minimal supervision.
- Effective time management and organizational skills to handle multiple accounts.
- Willingness to manage claims, appeals, and denials to achieve favorable outcomes.
- Communicate areas of concern or improvement to management.
- Update patient demographic information and initiate necessary account adjustments.
- Capability to work for extended periods on a computer.
In this role, you will not only be a financial coordinator but also a trusted resource, assisting patients in navigating the complexities of healthcare finances.
Why Choose Exceptional Healthcare Inc.?
We are at the forefront of the micro-hospital movement in healthcare, merging emergency, diagnostic, and inpatient services to better serve our communities. Our organization is smaller and more agile, ensuring that every employee is valued and recognized for their contributions.
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