Support Specialist

3 days ago


Niagara Falls, New York, United States Horizon Health Services Full time

**About the Role**

We are seeking a highly skilled Support Specialist to join our team at Horizon Health Services. As an Administrative Assistant, you will play a vital role in creating a positive patient experience.

**Responsibilities:**

  • Welcome patients and visitors to our clinic with exceptional customer service.
  • Manage multiple electronic platforms, including our Electronic Health Record (EHR) and various web-based systems.
  • Oversee scheduled appointments, assist with medication refill requests, and prepare charts and records as needed.
  • Support the day-to-day needs of our clinical and medical staff by managing administrative responsibilities and utilizing supplemental technologies.

**What We Offer:

Horizon Health Services is committed to providing a supportive work environment with opportunities for growth and development. Our comprehensive benefits package includes:

  • A competitive salary range of $17.55 - $18.55 per hour.
  • Paid time off and paid holidays.
  • 401(k) and profit-sharing programs for retirement planning.
  • Student loan assistance program.

**Requirements:

To be successful in this role, you will need:

  • A high school diploma with 2 years of experience in customer service or behavioral health.

Schedule and Location: This full-time position is located at our clinic in Niagara Falls, NY, with a personalized schedule that meets both the clinic and patients' needs.



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