Divisional Director, Loss Prevention Specialist

1 week ago

Brentwood, Tennessee, United States Tractor Supply Full time
Job Summary

The Divisional Director for Loss Prevention at Tractor Supply Company is responsible for overseeing the supervision of multiple regional loss prevention managers throughout the country. This includes staffing, development, performance oversight, and budgeting for the assigned regions. The successful candidate will develop, maintain, and manage exception-based reporting review for the regional loss prevention manager team and drive shrink reduction initiatives in all stores. Additionally, they will evaluate accounting and operational processes and recommend programs to reduce risk and losses. This role may also involve directly covering a set number of stores in all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses.

Key Responsibilities
  • Assist the VP-LP in developing and implementing loss prevention strategies for company stores designed to reduce shrink, fraud, cash, and other financial losses.
  • Manage, coach, and develop a staff of regional loss prevention managers (RLPM) to include budgeting, staffing, administration, and overall performance.
  • Oversee the RLPMs in developing shrink reduction strategies and action plans for their individual coverage areas.
  • Evaluate and recommend technology resources and allocation to reduce financial losses such as CCTV and EAS for assigned stores.
  • Establish and maintain budget accountability for all loss prevention-related resources, programs, and processes for the assigned area.
  • Direct or conduct professional loss prevention investigations and interviews within their coverage area, often resulting in team member employment terminations and criminal prosecution.
  • Evaluate worker's compensation and general liability claim data to address training and awareness needs for stores.
Requirements

Experience: 10+ years of multi-unit retail loss prevention management is required; internal investigations experience and certification is required; any suitable combination of education and experience will be considered.

Education: Bachelor's degree from an accredited college or university is highly preferred; any suitable combination of education and experience will be considered.

Professional Certifications: Wicklander-Zulawski Advanced Interrogation and Interview certification or ability to obtain certification is preferred.

Preferred Skills
  • Proficiency using Microsoft Office.
  • Strong communication, problem-solving, public speaking, time management, and interpersonal skills.
  • Detail-oriented approach to work.
  • Ability to travel frequently, sometimes on little notice.
  • Proficient in professional interview and interrogation techniques.
  • Ability to be on-call to handle emergencies related to alarm issues, internal theft cases, disaster response, etc.
Working Conditions
  • Normal office working conditions.
  • Travel up to 50%.
Physical Requirements
  • Lifting up to 10 pounds.
  • Kneeling/Stooping/Bending.
  • Reaching overhead.
  • Standing (not walking).
  • Walking.
  • Driving a vehicle.
  • Sitting.

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