Forklift Parts Sales Specialist
1 week ago
C&C Lift Truck, Inc. is a growing forklift dealership seeking an experienced Forklift Parts Sales Specialist to join our team. We offer a dynamic and challenging work environment with opportunities for professional growth and development.
Salary Information
The estimated annual salary for this position is $65,000, based on industry standards and location.
Job Description
We are seeking a highly motivated and organized individual to fill the role of Counter Salesperson - Forklift Division. As a key member of our Parts Department team, you will be responsible for handling sales for our customers' needs. Your primary responsibilities will include:
- Answering inbound phone calls from customers and mechanics to fill parts requests
- Researching forklift breakdown descriptions and required parts
- Placing orders and issuing corresponding purchase orders to vendors
- Order picking and stocking
- Following up with call-in, walk-in, and internal customers
- Taking quotes and orders over the phone for counter customers as well as C&C road techs
- Completing quotes and orders via emails (mostly for road techs)
- Creating, receiving, and billing parts on manual PO's for mechanics at vendors
- Stock order review/order in EBS based on usage
- Providing daily reports and orders for all EBO purchase orders for Clark, Komatsu, Big Joe, etc.
- Stock review and order batteries for I/C machines and smaller electric jacks
- Handling UPS shipping and receiving when shipper is out
- Providing tire quotes and scheduling for customers with third-party vendors
- Billing throughout the month as well as EOM
Required Skills and Qualifications
To succeed in this role, you will need:
- Previous experience in customer support roles with strong communication skills
- Experience with automotive parts
- Experience with forklifts (preferred)
- A High School Diploma or certified equivalent
- Familiarity working with Windows and Microsoft Office Suite
- Strong attention to detail
Benefits
We offer a comprehensive benefits package that includes:
- Eligibility for overtime with management approval
- Paid holidays after six months of employment
- 1 week PTO time after six months of employment
- Optional Medical & Dental Benefits
- Optional 401(k) plan - quarterly based enrollment
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