Customer Service Coordinator
3 weeks ago
At Bud's Embroidery, we are seeking a highly skilled Customer Service Coordinator to join our team. The ideal candidate will possess excellent communication skills, be a team player, and have prior customer service experience.
Key Responsibilities:
- Greet incoming guests and provide estimates and quotes to clients from start to finish of completed orders.
- Answer phones and respond to customer inquiries in a timely and professional manner.
- Maintain the lobby area during working hours and ensure it is clean and organized.
- Provide walk-in customers with quotes and estimates and follow up on orders until delivery.
Requirements:
- Prior customer service experience is essential for this role.
- Excellent communication and interpersonal skills are required.
- The ability to multitask and work effectively in a team environment is crucial.
Compensation:
We offer an hourly pay rate based on prior experience, ranging from $15-$25 per hour. This position also includes benefits such as paid time off and opportunities for career growth and development.
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