Seasonal Ambassador

21 hours ago


Dallas, Texas, United States Lush Handmade Cosmetics Full time
Job Description

As a Seasonal Ambassador at Lush Handmade Cosmetics, you will be an expert in product knowledge and customer consultations. You will provide exceptional customer service, drive sales, and contribute to the overall excellence of the shop.

Responsibilities
  • Sales and Customer Experience: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Deliver a world-class customer experience by listening attentively and asking open-ended questions.
  • Building the Brand: Educate customers on Lush's brand values, including fighting animal testing, freshest cosmetics, and ethical buying. Articulate these values in the shop and through community engagement.
  • Product Passion: Continually expand your product knowledge with ongoing learning and stay up-to-date on Lush's products, ingredients, and unique benefits.
Requirements
  • Excellent customer service skills
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred Qualifications
  • Experience with consultation-based customer service models
  • Strong problem-solving skills to address issues that arise in day-to-day operations
  • Experience working in a team environment
  • Experience working in skincare or cosmetics
  • Experience in cross-cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages

North Park Pay: $14.50-$14.50 USD


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