Sales Associate

2 days ago

Dallas, Texas, United States Mashburn LLC Full time
About Mashburn LLC

Mashburn LLC is a renowned apparel and lifestyle brand based in Atlanta, Georgia. Founded in 2007, the company has established itself as a leader in the industry, offering a wide range of menswear and womenswear products. Our mission is to provide exceptional customer service and create a memorable brand experience for our clients.

Job Title: Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Ann Mashburn Dallas shop. As a Sales Associate, you will be responsible for demonstrating the brand values by engaging with and taking care of customers. Your primary objective will be to create a welcoming and memorable brand experience by discovering and assessing client needs, suggesting thoughtful solutions, building trusted relationships, and maintaining timely follow-up.

Key Responsibilities:
  • Make all customers feel welcome and taken care of by exceeding their expectations and providing an exceptional brand experience.
  • Demonstrate deep knowledge of the products and styling to advise customers of all shapes, sizes, and ages.
  • Maintain an active client book, contacting clients regularly and providing appropriate follow-up.
  • Create meaningful relationships with customers to personalize interactions, build loyalty, and develop brand ambassadors.
  • Consistently achieve or exceed monthly and seasonal individual and store sales goals.
  • Work as a team player, partnering with fellow associates and fostering open communication, to ensure a consistent customer experience and contribute to a positive working environment.
  • Maintain a strong desire to continue to learn and grow every day.
  • Maintain seamless operations and processes according to brand guidelines.
Requirements:
  • Possession of a passion for womenswear with knowledge of fabrics, garment construction, and styling preferred.
  • Kind, friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality.
  • Proven ability to quickly build rapport and relationships with customers and colleagues.
  • Proven ability to drive and exceed individual and/or team sales goals.
  • Excellent communication skills and the ability to graciously handle multiple tasks simultaneously.
  • Strong organization, attention to detail, and follow-up skills.
  • Has a proactive, self-starter mindset that brings new ideas and solutions to the team.
  • Is a motivated, resourceful problem-solver and team player with a no task is too small attitude.
  • Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines.
  • Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles.
  • Anticipates opportunities to drive business, build morale & solve problems.
  • Has an entrepreneurial spirit & enthusiasm for growing with Mashburn.
  • Reflects our core values of Hopeful Helpful, Humble, Hardworking, Nimble & Hospitable.
Benefits:

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, 401k, parental leave, generous time off policies, clothing allowance, employee discount, and employee referral program.

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