Care Team Specialist
1 month ago
Job Summary:
We are seeking a highly skilled and compassionate Care Team Specialist - Security Guard to join our team at JWCH Institute. The successful candidate will be responsible for providing exceptional care and support to our clients, while maintaining a safe and secure environment.
Key Responsibilities:- Provide high-quality care and support to clients, including building rapport and fostering a sense of community.
- Monitor the floors and perimeter of the building, ensuring the safety and security of clients and staff.
- Search clients and visitors' belongings, and assist with room searches and temperature control as needed.
- Act as floor lead during fire drills and real emergencies, and perform necessary chair evacuations.
- Document any client and staff incidents, and submit reports to the supervisor in a timely manner.
- Use de-escalation techniques and call for assistance as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Perform other duties and tasks as required or assigned.
- Minimum high school diploma or equivalency.
- Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness.
- Ability to remain calm and composed in high-stress situations.
- Knowledge of security protocols and procedures.
- Familiarity with emergency response protocols.
- Experience handling confidential documents and detail-oriented.
- Ability to use email, database programs, and word processing and spreadsheet software.
- Effective written and oral communication and interpersonal skills.
JWCH Institute offers competitive salaries, a monthly allowance for medical, dental, and vision premiums, sick leave, vacation time, 13 paid holidays, 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short-term and long-term disability plans, life insurance policies, employee parking, and more.
JWCH Institute is an Equal Opportunity Employer.
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