Care Team Specialist

1 month ago


Los Angeles, California, United States JWCH Institute Full time
Job Title: Care Team Specialist - Security Guard

Job Summary:

We are seeking a highly skilled and compassionate Care Team Specialist - Security Guard to join our team at JWCH Institute. The successful candidate will be responsible for providing exceptional care and support to our clients, while maintaining a safe and secure environment.

Key Responsibilities:
  • Provide high-quality care and support to clients, including building rapport and fostering a sense of community.
  • Monitor the floors and perimeter of the building, ensuring the safety and security of clients and staff.
  • Search clients and visitors' belongings, and assist with room searches and temperature control as needed.
  • Act as floor lead during fire drills and real emergencies, and perform necessary chair evacuations.
  • Document any client and staff incidents, and submit reports to the supervisor in a timely manner.
  • Use de-escalation techniques and call for assistance as needed.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Perform other duties and tasks as required or assigned.
Requirements:
  • Minimum high school diploma or equivalency.
  • Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness.
  • Ability to remain calm and composed in high-stress situations.
  • Knowledge of security protocols and procedures.
  • Familiarity with emergency response protocols.
  • Experience handling confidential documents and detail-oriented.
  • Ability to use email, database programs, and word processing and spreadsheet software.
  • Effective written and oral communication and interpersonal skills.
Benefits:

JWCH Institute offers competitive salaries, a monthly allowance for medical, dental, and vision premiums, sick leave, vacation time, 13 paid holidays, 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short-term and long-term disability plans, life insurance policies, employee parking, and more.

JWCH Institute is an Equal Opportunity Employer.



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