Customer Experience Ambassador
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve operational excellence.
Key Responsibilities- Customer Service: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs.
- Product Knowledge: Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
- Operational Excellence: Process customer transactions efficiently and accurately, stock shelves according to planogram, and maintain high standards throughout the sales floor.
- Business Acumen: Invite customers to participate in store activities, drive sales through product knowledge and active selling techniques, and assist leadership in minimizing shrink.
- Inspirational Leadership: Work closely with Store Management to identify key tasks, delegate them to Team Members, and follow up to ensure tasks are completed well and in a timely manner.
- Must be 18 years or older and have a high school diploma or equivalent.
- 1+ years of supervisory experience in a customer-centric environment.
- Available to work a flexible schedule, including days, evenings, weekends, and holidays.
JOANN offers a comprehensive benefits package, including medical, dental, and vision benefit plans, company-paid basic, optional, and dependent life insurance, long-term disability, and paid time off.
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Customer Experience Specialist
3 weeks ago
Palestine, Texas, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve operational excellence.Key ResponsibilitiesCustomer Experience: Greet every customer with a smile and use...
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Customer Service Representative
1 month ago
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Customer Experience Team Leader
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Team Member
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Part Time Key Holder Assistant
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