Member Team Lead

2 days ago


Madison, Mississippi, United States Walmart Full time

About the Role:

As a Member Team Lead at Sam's Club, you will play a vital role in ensuring exceptional customer service and driving sales growth in our retail stores. Your primary responsibility will be to lead and manage a team of sales floor associates, providing guidance and support to ensure seamless customer interactions and efficient store operations.

Key Responsibilities:

• Develop and implement strategies to drive sales growth and improve customer satisfaction
• Lead and manage a team of sales floor associates, providing coaching and feedback to ensure excellent customer service
• Collaborate with store management to achieve sales and customer service goals
• Analyze sales data and customer feedback to identify areas for improvement
• Develop and implement processes to improve store operations and customer experience

Requirements:

• 6 months retail experience, including operating front-end equipment and customer service experience
• Must be 18 years of age or older

Preferred Qualifications:

• Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others

About Sam's Club:

Sam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service and driving sales growth in our stores. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.

Benefits:

As a Member Team Lead at Sam's Club, you will be eligible for a range of benefits, including competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. These benefits include health benefits, financial benefits, paid time off benefits, and other benefits that support your overall well-being.

Eligibility Requirements:

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Additional Compensation:

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Live Better U:

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Equal Opportunity Employer:

Sam's Club is an Equal Opportunity Employer-By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity-unique styles, experiences, identities, abilities, ideas, and opinions-while being inclusive of all people.


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