Relationship Banker Team Lead

3 days ago


Madison, Mississippi, United States Regions Full time
Job Description:

At Regions, we're committed to making life better for our customers and communities. As a Relationship Banker Team Lead, you'll play a key role in helping us achieve this mission.

Key Responsibilities:
  • Partner with the Branch Manager to guide and direct all branch activities
  • Achieve branch targets and goals by proactively identifying customer needs and providing expert-level guidance and perspective about Regions' solutions
  • Conduct outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
  • Provide consistent coaching to junior-level bankers to assist with strengthening their product knowledge and identifying customer needs
  • Educate and advise customers on Regions' Consumer and Business products and services, including all loan and deposit types
  • Oversee branch operational and compliance-related tasks, ensuring branch team understands procedural changes as they occur
  • Resolve escalated issues, primarily in Branch Manager's absence, which may include team scheduling, counseling associates, or input into hiring decisions
Requirements:
  • High School Diploma or GED
  • Two (2) years of banking, sales, and/or customer service experience
  • Ability to handle cash and process cash transactions
  • Ability to communicate in person, on the phone, and through electronic channels
  • Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
  • Ability to walk and stand for extended periods of time
  • Ability to lift up to twenty (20) pounds
Preferred Qualifications:
  • Bachelor's degree
  • Supervisory/management experience
Compensation and Benefits:

Regions offers a competitive compensation package, including a base salary, incentive pay plans, and a comprehensive benefits package. Please note that pay ranges are job-specific and may vary based on individual factors.



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