Cloud Database Engineer

3 weeks ago


Santa Clara, California, United States Couchbase Full time
Empowering Developers
Couchbase is a leader in the cloud database market, empowering developers to build modern applications that deliver premium user experiences. As a Sr Technical Support Engineer, you will be at the forefront of this mission.

The Senior Cloud Support Engineer plays a critical role in our customer success journey. You will be the face of Couchbase externally when discussing solutions and building relationships with our customers, providing valuable feedback internally to our engineering teams to help improve our products and services.

Your Key Responsibilities:
  • Troubleshoot and solve customer issues on their deployments (on-prem and cloud)
  • Support cloud deployments including monitoring and answering customer inquiries
  • Engage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the product
  • Reproduce technical issues and dive into On-Prem Enterprise and Cloud Capella platform
  • Participate in product conversations with internal teams based on feedback from client interactions
  • Identify and write internal and external technical articles, like typical troubleshooting steps, workarounds, or best practices
  • Train as a highly knowledgeable specialist in one or more Couchbase component area(s)


  • Santa Clara, California, United States Couchbase Full time

    Job OverviewCouchbase is seeking a highly skilled Sr Technical Support Engineer to join our team. As a key member of our support organization, you will be the face of Couchbase externally when discussing solutions and building relationships with customers.About UsWe are a leading provider of modern cloud database platforms that empower developers to build...


  • Santa Clara, California, United States Couchbase Full time

    At Couchbase, we empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Our fast, flexible, and affordable cloud database platform Capella allows organizations to quickly build applications that deliver premium experiences to their customers – all with best-in-class price performance. As a Senior...


  • Santa Clara, California, United States Pan Asia Resources Full time

    Job Title: Cloud Infrastructure EngineerLocation: Santa Clara, CACompensation Package:$120,000 - $180,000 per yearAbout the Role:The Pan Asia Resources team is seeking an experienced Cloud Infrastructure Engineer to maintain our Lab infrastructure and ensure daily management for the site's environment. As a seasoned engineer, you will act as an administrator...


  • Santa Clara, California, United States Palo Alto Networks Full time

    At Palo Alto Networks, we're pushing the boundaries of cybersecurity innovation. Our mission is clear: to protect our digital way of life by preventing cyberattacks.We're seeking a seasoned Backend Engineer to join our Cloud Management Platform group, responsible for developing and designing scalable microservices used to activate all Palo Alto Networks...


  • Santa Clara, California, United States Palo Alto Networks Full time

    We are seeking a highly skilled Senior QA Engineer for Cloud Applications to join our team. As a key member of our development team, you will be responsible for designing and developing testing solutions to ensure the quality of our cloud-based applications.The estimated salary for this position is $110,000 - $160,000 per year, depending on experience. We...


  • Santa Clara, California, United States CV Library Full time

    Job DescriptionWe are seeking a seasoned Senior Cloud Infrastructure Engineer to join our team at CV Library. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing our cloud-based infrastructure.About the RoleThis is a full-time position based in Santa Clara, CA, with a competitive salary range of...


  • Santa Clara, California, United States Palo Alto Networks Full time

    Palo Alto Networks is a global leader in next-generation security, and we're seeking an experienced Cloud Cybersecurity Engineer with a strong background in big data.This role is part of our Threat Intelligence Cloud Team, which develops and operates a big data distributed system platform.You will be responsible for contributing to the development of...


  • Santa Clara, California, United States Cloud Software Group Full time

    Job Overview:Citrix and TIBCO's recent merger has given rise to Cloud Software Group, a global leader in cloud solution provision. Our mission is to empower users worldwide with innovative cloud-based products. We're looking for an exceptional Lead IT Software Engineer who will drive the development of cutting-edge solutions.Responsibilities:System...


  • Santa Clara, California, United States Palo Alto Networks Full time

    Job DescriptionThis role involves leading and participating in technical phases of the product QA cycle, including test strategy, test plan, execution, automation. The successful candidate will have exposure and interactions with partners, customers, support teams, development teams, and product management teams. This position requires a self-motivated,...


  • Santa Clara, California, United States Palo Alto Networks Full time

    Job OverviewWe are seeking a skilled Software Engineering Team Lead to join our Cloud Security team at Palo Alto Networks. As a senior leader, you will be responsible for overseeing the development and delivery of next-generation cloud security technologies.About UsPalo Alto Networks is a leading cybersecurity company that protects the digital way of life....


  • Santa Clara, California, United States ZipRecruiter Full time

    About the Role">We are seeking a skilled Cloud Engineering Expert to join our Global Cloud Services Monitoring Team. As a key member of this team, you will have the opportunity to design and implement next-generation cloud monitoring tools that empower our customers to achieve smarter, faster, and better ways to work.">Responsibilities">Develop high-quality,...


  • Santa Clara, California, United States Palo Alto Networks Full time

    Palo Alto Networks, a leader in next-generation security, empowers organizations worldwide to maintain trust in the digital age.Our commitment to innovation and cybersecurity expertise enables customers to pursue digital-first strategies without compromising on security. The company has achieved this by integrating devices on the network, agents on endpoint...


  • Santa Clara, California, United States Resource Informatics Group Full time

    Job Description:As a Cloud Security Engineer at Resource Informatics Group, you will be responsible for designing, implementing, and maintaining the security of our cloud-based systems and infrastructure.About the Role:We are seeking a highly skilled Cloud Security Engineer to join our team. The ideal candidate will have a strong understanding of cloud...


  • Santa Clara, California, United States palo_alto_networks Full time

    Job DescriptionPalo Alto Networks, a leader in cybersecurity, offers an exciting opportunity to join our team as a Principal Quality Assurance Engineer for Cloud Security Solutions. We are dedicated to protecting digital life and ending breaches.About UsWe are the fastest-growing security company in history, driven by a mission to make the world a safer...


  • Santa Clara, California, United States Glow Networks Full time

    Job Title: Cloud Networking EngineerGlow Networks is seeking a highly skilled Cloud Networking Engineer to join our team. As a key member of our engineering group, you will be responsible for designing, developing, and maintaining cloud-based networking solutions.About the Role:This role requires strong expertise in network security technologies, data path...


  • Santa Clara, California, United States Syntricate Technologies Full time

    Job Title:Cloud Infrastructure Engineer">About the Role:We are seeking a highly skilled Cloud Infrastructure Engineer to join our team at Syntricate Technologies. As an AWS SRE specialist, you will be responsible for designing, implementing, and maintaining scalable and secure cloud infrastructure on Amazon Web Services (AWS).Key Responsibilities:Design and...


  • Santa Clara, California, United States ZipRecruiter Full time

    About the RoleWe're looking for a seasoned database architect with expertise in computer and general systems architecture to join our team. In this role, you'll design and build the next-generation database platform using cutting-edge open-source technologies. You'll partner with core and cross-functional teams to create the next database engine powering...


  • Santa Clara, California, United States Syntricate Technologies Full time

    **Job Title:** Cloud Security EngineerWe are seeking a highly skilled Cloud Security Engineer to join our team at Syntricate Technologies. The successful candidate will be responsible for designing and implementing cloud security solutions.Key Responsibilities:Design and implement cloud security architecture.Implement security best practices in AD and Azure...


  • Santa Clara, California, United States Sustainable Talent Full time

    Company OverviewNVIDIA is looking for a Cluster Engineer to work in IPP's (Infrastructure, Planning and Process) Cloud Infrastructure Team. This global organization provides cloud services that help thousands of NVIDIA software engineers worldwide.Key Responsibilities:Support DC and Cloud based infrastructure system enrolments, deployments, troubleshooting...


  • Santa Clara, California, United States Hitachi Full time

    Job DescriptionHitachi is seeking a Cloud Services Architect to join our R&D Center in Santa Clara, CA. As a key member of our team, you will design and implement system architecture for various Industrial IoT applications, solutions, and services that can seamlessly scale across multi-cloud providers and heterogeneous deployments.In this role, you will work...