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Facilities Operations Supervisor
2 months ago
Overview: Lenox Hill Neighborhood House is a distinguished provider of human services, established in 1894, dedicated to enhancing the lives of a diverse clientele through a comprehensive range of services including social, educational, health, housing, and wellness programs. Our mission is to support individuals and families in need, spanning ages 3 to 103, across the East Side of Manhattan.
Position Summary: The Building Operations Manager plays a pivotal role within our Facilities and Operations Team, directly reporting to the Chief Operating Officer. This position is essential for ensuring the effective management of our supportive housing residence, Casa Mutua, which has been operational for over three decades.
Key Responsibilities:
- Ensure the maintenance, repair, safety, and security of Casa Mutua, addressing both operational and programmatic needs.
- Oversee relationships with external vendors and contractors to facilitate the smooth operation of building facilities, including utilities and maintenance services.
- Manage troubleshooting and repairs related to building systems, including plumbing and electrical components, while coordinating with service providers.
- Act as a liaison with city agencies to ensure compliance with regulations and manage necessary documentation.
- Collaborate with social services staff to address tenant-related issues and enhance the living experience for residents.
- Implement and manage rental collection processes, maintaining accurate property management records.
- Ensure compliance with all relevant building codes and health regulations.
- Participate in inspections and audits conducted by various agencies and stakeholders.
- Supervise 24/7 operations, including on-site security, and provide on-call management support as needed.
- Work collaboratively across departments to achieve organizational goals.
- Complete additional tasks as assigned by the supervisor.
Qualifications: The ideal candidate will possess a minimum of three years of experience in property management or a related field, demonstrating strong leadership, organizational, and customer service skills. A background in working with individuals facing mental health challenges or those who have experienced homelessness is essential. The role requires a flexible schedule, including evenings and weekends, to meet the needs of our clients.
Physical Requirements:
- Ability to perform physical tasks, including lifting up to 50 pounds and navigating various building environments.
- Capability to engage in activities requiring bending, stretching, and climbing.
- Regular movement between departments and properties to fulfill job responsibilities.
Compensation: Competitive salary range of $70,000 - $78,000 annually, along with a comprehensive benefits package including health insurance, paid time off, and retirement plans.
Work Environment: Lenox Hill Neighborhood House fosters a respectful and inclusive workplace, committed to diversity and equal opportunity for all employees.
