Customer Service Manager

4 weeks ago


Iowa City, Iowa, United States Harold Dishner - State Farm Agent Full time
Customer Service Manager Job Description

As a Customer Service Manager at Harold Dishner - State Farm Agent, you will be responsible for establishing and maintaining strong relationships with customers, providing prompt and accurate service, and educating customers about insurance options. Your excellent communication skills, self-motivation, and attention to detail will be essential in this role.

Key Responsibilities:
  • Establish customer relationships and follow up as needed
  • Provide customer service, including responding to inquiries and educating customers about insurance options
  • Maintain a strong work ethic and commitment to success
Requirements:
  • Excellent communication skills - written, verbal, and listening
  • Self-motivated and detail-oriented
  • Proactive in problem-solving and dedicated to customer service
  • Ability to work in a team environment and multitask
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain)


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