Customer Service Director
4 days ago
We are seeking an experienced Customer Service Director to join our team at Palmer Group. This key role will require strong leadership skills, a customer-centric mindset, and the ability to collaborate effectively with a team.
Key Responsibilities- Develop and mentor a high-performing customer service team
- Implement strategies to drive customer retention, satisfaction, and growth
- Identify key metrics and monitor performance
- Build and maintain strong relationships with key customers
- Understand customer needs, challenges, and goals to provide tailored solutions and support
- Participate in the development of customer onboarding and training programs
- Utilize data and analytics to gain insights into customer behaviors and trends
- Bachelor's degree in marketing, business, or related field preferred
- 5+ years of customer service or account management experience
- Excellent communication skills
- Ability to think strategically and execute tactically
- Proficient in CRM software
- Thrives in a fast-paced, dynamic environment
This salary estimate is based on industry standards and location considerations. We offer a competitive compensation package that includes benefits, professional development opportunities, and a collaborative work environment.
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Customer Service Director
3 weeks ago
Iowa City, Iowa, United States Harold Dishner - State Farm Agent Full timeExplore a rewarding full-time career with a State Farm Agent, offering competitive compensation and opportunities for growth.Job OverviewWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Manager. As a key member of our office, you will be responsible for establishing and maintaining strong relationships with...
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Executive Director of Research Services
4 weeks ago
Iowa City, Iowa, United States University of Iowa Full timeJob Title: Executive Director of Research ServicesAbout the Role:The University of Iowa is seeking an Executive Director of Research Services to lead the Department of Research Services within the Information Technology Services (ITS) organization. This role will serve as an advocate for the University of Iowa's research community, liaising with both ITS and...
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Research Services Executive Director
4 weeks ago
Iowa City, Iowa, United States University of Iowa Hospitals & Clinics Full timeJob Title: Research Services Executive DirectorAbout the Role: The University of Iowa Hospitals & Clinics is seeking an Executive Director of Research Services to lead the Department of Research Services within the Information Technology Services (ITS) organization.Key Responsibilities:* Serve as an advocate for the University of Iowa's research community,...
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Activities Director
4 weeks ago
Iowa City, Iowa, United States Princeton Full timeAbout UsPrinceton Transitional Care & Assisted Living is a partnership between Signature HealthCARE and Ballad Health, bringing a new level of health care services to the community. Our vision is to radically change the landscape of healthcare, forever. We achieve this through education and empowerment, earning the trust of every patient, family member, and...
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Sales Director
4 weeks ago
Iowa City, Iowa, United States Arbor Lodging Full timeJob Title: Director of SalesArbor Lodging is a leading hotel investment and management company seeking a highly motivated and experienced Director of Sales to join our team.Job SummaryThe Director of Sales will be responsible for leading our sales efforts, developing and implementing sales strategies, and building strong relationships with clients and...
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Customer Service Representative
1 month ago
Iowa City, Iowa, United States Domino's Franchise Full timeJob OpportunityWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent customer service and support to customersRespond to customer...
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Customer Service Representative
4 weeks ago
Iowa City, Iowa, United States M&T Bank Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at M&T Bank. As a Customer Service Representative, you will be responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.Key Responsibilities:Adhere to established customer service standards and...
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Customer Service Representative
4 weeks ago
Iowa City, Iowa, United States Walgreens Full timeAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers. You will...
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Customer Service Representative
1 month ago
Iowa City, Iowa, United States Advanced Call Center Technologies Full timeCustomer Service RepresentativeAt Advanced Call Center Technologies, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their issues, and exceeding their expectations.Key...
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Customer Service Representative
3 weeks ago
Iowa City, Iowa, United States Roadrunner Markets Full timeCustomer Service RepresentativeAt Roadrunner Markets, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring a positive shopping experience.Key Responsibilities:Provide warm and welcoming customer service to all...
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Customer Service Associate
4 weeks ago
Iowa City, Iowa, United States Family Dollar Full timeCustomer Service Representative RoleAt Family Dollar, we are seeking a skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success of our store.Key...
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Customer Service Representative
3 weeks ago
Iowa City, Iowa, United States AlienVault Full timeJob OverviewAs a Customer Service Representative at AT&T, you will play a critical role in delivering exceptional customer experiences. This position requires a unique blend of communication skills, technical knowledge, and problem-solving abilities. You will be responsible for providing billing support and performing collections management to recover past...
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Customer Service Associate
1 month ago
Iowa City, Iowa, United States Family Dollar Full timeCustomer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal is to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Greets customers and assists them with the selection of...
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Customer Service Ambassador
4 weeks ago
Iowa City, Iowa, United States State Farm Insurance Full timeKey Responsibilities:As a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, and handle billing and payment...
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Customer Service Representative
4 weeks ago
Iowa City, Iowa, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and organized, and for creating a...
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Customer Service Representative
4 weeks ago
Iowa City, Iowa, United States Raising Cane's Full timeRaising Cane's is seeking a Customer Service Associate to join our team. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service, ensuring all food orders are prepared to our high standards, and maintaining a clean and safe environment for our guests.Key Responsibilities:Provide a positive customer...
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Customer Service Representative
4 weeks ago
Iowa City, Iowa, United States Sam's Club Full timeAs a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout...
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Customer Service Representative
1 month ago
Iowa City, Iowa, United States Planet Fitness - PF Baseline Fitness Full timeJob SummaryAs a Customer Service Representative at Planet Fitness - PF Baseline Fitness, you will be responsible for delivering exceptional member experiences by providing top-notch customer service to our members, prospective members, and guests. Your primary goal will be to create a positive and welcoming atmosphere, ensuring that every interaction exceeds...
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Customer Service Representative
2 weeks ago
Iowa City, Iowa, United States Raising Cane's Full timeJob Summary:We are seeking a skilled Customer Service Associate to join our team at Raising Cane's. As a key member of our Restaurant staff, you will be responsible for:Providing exceptional customer service, ensuring all food orders are prepared to our high standards.Taking orders from customers and processing payments efficiently.Maintaining a clean...
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Customer Service Representative
3 weeks ago
Iowa City, Iowa, United States Planet Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing exceptional customer service.Handle all front desk related...