Front Desk Hospitality Specialist

19 hours ago


Memphis, Tennessee, United States Hampton Memphis SW Full time
Job Overview:

We are looking for a skilled Front Desk Hospitality Specialist to join our team at Hampton Memphis SW. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our hotel guests.

Key Responsibilities:
  1. Greet and welcome guests in a friendly and courteous manner.
  2. Check guests in and out, handling all necessary paperwork and processing payments accurately.
  3. Provide information about hotel facilities, services, and amenities, as well as local attractions and events.
  4. Handle guest complaints and issues in a professional and efficient manner, resolving problems quickly and effectively.
  5. Maintain a clean and organized work area, including the front desk and surrounding areas.
Why Work With Us:

At Hampton Memphis SW, we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our competitive salary range is $25,000 - $35,000 per year, depending on experience, and we provide a comprehensive benefits package, including medical, dental, and vision coverage.

What You'll Need:
  • A high school diploma or equivalent required; college coursework in a related field helpful.
  • Experience in a hotel or related industry preferred.
  • A positive and upbeat personality with a strong desire to deliver exceptional customer service.
  • The ability to work effectively in a fast-paced environment and multitask with ease.


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