Front Desk Hospitality Specialist
19 hours ago
We are looking for a skilled Front Desk Hospitality Specialist to join our team at Hampton Memphis SW. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our hotel guests.
Key Responsibilities:- Greet and welcome guests in a friendly and courteous manner.
- Check guests in and out, handling all necessary paperwork and processing payments accurately.
- Provide information about hotel facilities, services, and amenities, as well as local attractions and events.
- Handle guest complaints and issues in a professional and efficient manner, resolving problems quickly and effectively.
- Maintain a clean and organized work area, including the front desk and surrounding areas.
At Hampton Memphis SW, we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our competitive salary range is $25,000 - $35,000 per year, depending on experience, and we provide a comprehensive benefits package, including medical, dental, and vision coverage.
What You'll Need:- A high school diploma or equivalent required; college coursework in a related field helpful.
- Experience in a hotel or related industry preferred.
- A positive and upbeat personality with a strong desire to deliver exceptional customer service.
- The ability to work effectively in a fast-paced environment and multitask with ease.
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