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Personal Banker

2 months ago

Hot Springs, South Dakota, United States Quality Talent Group Full time
About the Job

**Job Summary:**

We are seeking a highly motivated and customer-focused Personal Banker to join our team at Quality Talent Group. As a Personal Banker, you will be responsible for building strong relationships with customers, providing exceptional customer service, and helping them achieve their financial goals.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Relationship Building: Build strong relationships with customers, understanding their financial needs and providing them with personalized solutions.
  • Product Knowledge: Develop a deep understanding of our bank's products and services, and be able to effectively communicate their benefits to customers.
  • Problem-Solving: Identify and resolve customer issues, and escalate complex problems to senior management as needed.
  • Team Collaboration: Work collaboratively with other team members to achieve business objectives and provide exceptional customer service.

Requirements:

  • Customer Service Experience: 6+ months of experience in a customer-facing role, with a proven track record of providing exceptional customer service.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Product Knowledge: Strong knowledge of banking products and services, with the ability to effectively communicate their benefits to customers.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve customer issues in a timely and professional manner.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for advancement and professional growth, with a clear career path and regular performance reviews.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.