Store Operations Manager

4 weeks ago


Pasadena, California, United States pOpshelf Full time

pOpshelf is a fun and stress-free shopping destination for everyday and special items. Our goal is to provide Fun Finds for Less through a unique and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at www.popshelf.com.

Key Qualifications

We are seeking a highly skilled and experienced Store Team Leader to join our team. The ideal candidate will have:

  • Excellent communication and leadership skills
  • Ability to read and interpret documents, perform mathematical calculations, and knowledge of cash handling procedures
  • Strong knowledge of inventory management and merchandising practices
  • Ability to drive own vehicle to the bank to deposit money
  • High school diploma or equivalent, with post-secondary business school training preferred
  • At least two years of management experience in a retail environment

Responsibilities

The Store Team Leader will be responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, creative merchandising, presentation, selling, staffing and superior customer support. The ideal candidate will:

  • Provide superior customer service leadership to exceed customer expectations
  • Evaluate and incorporate customer feedback into employee training and coaching
  • Model product knowledge and selling techniques to enhance the customer experience
  • Facilitate and maintain a safe, clean and well-organized store environment
  • Recruit, select and retain qualified employees according to federal and state labor laws and company policies
  • Responsible for proper training, development, and the performance management of store employees
  • Evaluate operating statements to identify financial trends and expense control opportunities
  • Oversee the inventory ordering process to ensure the meeting or exceeding of in-stock targets
  • Facilitates merchandising the store in a manner that is appealing to customers
  • Ensure the financial integrity of the store through strict cashier accountability and adherence to stated company security practices and cash control procedures


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