Operations Supervisor
2 days ago
As a key member of the 0001 United Rentals (N A), Inc team, the Operations Supervisor plays a vital role in ensuring the delivery of quality service and maximizing branch productivity. This position requires strong leadership skills, as you will be coordinating and directing the overall delivery of services to achieve financial objectives and ensure compliance with company policies.
Key Responsibilities:
- Support the Branch Manager in implementing actions to achieve financial objectives and ensure compliance with company policies.
- Drive branch metrics by monitoring scorecard items, determining root causes, and providing coaching and feedback to staff.
- Support all aspects of sales and customer service to ensure world-class service and operational excellence.
- Maximize operational effectiveness and efficiency by ensuring staff is trained and compliant with the Rental Flow Process.
- Motivate, coach, and train personnel to promote a culture of safety and discipline.
Requirements:
- High School diploma; Bachelor's degree preferred.
- 3+ years of sales and operational experience.
- Supervision and leadership experience (2+ years) preferred.
- Basic knowledge of the construction rental equipment industry or related.
- Strong motivational and leadership skills.
- Superior customer service, teamwork, and verbal/written communication skills.
- Proficient in Microsoft Office (particularly Excel).
- Valid driver's license with an acceptable record.
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