Assistant Manager
17 hours ago
The Assistant Manager plays a crucial role in ensuring the success of our restaurants by supporting the General Manager in managing daily operations, financial controls, people development, customer service, and compliance across all shifts. This position has full accountability for store operations in the absence of the General Manager or CO Manager. The Assistant Manager supports the General Manager in ensuring desired store outcomes, such as increased sales, profitability, and employee retention.
Key Responsibilities- We Love What We Do: Directs efficient and accurate preparation of products for prompt customer delivery within the established 30 seconds or less guidelines. Provides production direction to crew in a clear, concise, and positive way and coaches others to lead operations.
- We Live the HNR Promise: Motivates and directs crew members to exceed customer expectations with food and friendly service in clean surroundings. Makes a professional impression on customers and crew through positive and friendly attitude and proactive interaction to seek feedback on customer experience.
- We Win As A Team: Supervises and trains crew members on crew stations, LC/VR products, processes, and policies. Delegates work to crew members in a way that encourages them to work together during shift to ensure store operates to LCE standards.
- We Act Like Owners: Assumes full responsibility for the store profit and loss management by implementing market strategies, following all cash control policies and procedures, maintaining inventory, managing labor, and applying financial reporting to enhance store results.
- Vibe Restaurants Compliance: Ensures compliance with government regulations, food safety, LCE/Vibe security policy, operations, and LCE/Vibe policies and procedures relating to all activities across all shifts.
- Must be 18 years of age
- High school diploma or equivalent
- Demonstration of leadership skills
- English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
- Proficient math skills
- Completed or willing to complete LCE/Vibe management certifications
- Completion or willing to complete Anti-Harassment training
- Reports to General Manager
- May be coached by CO Manager
- Supervises management and crew team members
- May be coached by Operations Coach
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