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Medical Appointment Coordinator

2 months ago

Reno Nevada, United States Reno Orthopedic Center Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Appointment Scheduler to join our team at Reno Orthopedic Center. As a Medical Appointment Scheduler, you will play a critical role in providing exceptional patient care and ensuring a smooth experience for our patients.

Key Responsibilities
  • Serve as the initial point of contact for patients being referred by other healthcare facilities.
  • Interact with patients, various hospital departments, and physician offices to effectively schedule and direct patients through our systems in a patient-focused manner.
  • Schedule various types of office visits, including routine check-ups and surgical procedures.
  • Accurately enter patient demographic information into patients' electronic medical records.
  • Maintain effective and prompt communication with patients, ensuring their needs are met and their expectations are exceeded.
Requirements
  • Certifications/Education: High School Diploma/GED
  • Experience: Performing customer service duties, using computer systems and applications, including entering data and typing.
Preferred Qualifications
  • Experience scheduling medical appointments.
  • Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations.
Benefits

This position is eligible for full-time benefits and would work a 40-hour per week schedule. We offer a comprehensive benefits package, including medical insurance, paid time off, and more.