Pilates Studio Assistant Manager

21 hours ago


Portland, Oregon, United States Riser Fitness, LLC Full time
Assistant General Manager - Pilates Studio

Riser Fitness, LLC is seeking a dynamic and organized Assistant General Manager to join our Pilates studio team. As the Assistant General Manager, you will play a vital role in supporting the General Manager in overseeing the day-to-day operations of the studio.

Key Responsibilities:
  • Ensure excellent customer service by creating a welcoming and friendly environment and addressing customer concerns or complaints
  • Responsible for helping to build the studio community through organizing and executing events
  • Assist the General Manager in supervising and managing staff, including hiring, training, and scheduling
  • Be the direct point of contact for all staff with General Manager is off
  • Oversee all billing issues (membership agreements, cancellations, freezes, failed payments, etc)
  • Assist with retail displays, sales, and inventory
  • Responsible for posting social media stories
  • Maintain cleanliness and organization in the studio
  • Work collaboratively on monthly studio plans, grassroots marketing, and promotional activities
Requirements:
  • Self-starter with a flexible schedule and strong work ethic
  • Highly energetic, positive, and enthusiastic with strong interpersonal skills
  • Ability to multi-task and function in a fast-paced environment, often with changing priorities given needs of students, business, and management
  • Dependable and accountable with a strong sense of urgency
  • The ability to resolve employee customer conflicts in a positive, professional, and timely manner
  • Must be customer-focused and deliver company's high level of customer service at all times in a professional, courteous, sensitive, and friendly manner
  • Strong written and verbal skills
  • Comfortable with computers and effective at learning and using the necessary software products
Compensation and Perks:
  • This position offers a competitive hourly wage and commission paid on sales
  • Opportunity for growth within the studios including additional sales and management positions

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