Bronx-Lebanon Hospital Center Operator

6 days ago


Bronx, New York, United States BronxCare Health System Full time

Overview

BronxCare Health System is a comprehensive health care delivery system serving the South and Central Bronx.

We offer a dynamic work environment with competitive salaries. The estimated annual salary for this position is $ $43,694, based on industry standards in New York.

Job Responsibilities:

We are seeking an experienced Telephone Operator to join our team at BronxCare Health System. In this role, you will be responsible for establishing and maintaining positive relationships with patients, visitors, and employees.

You will interact professionally, courteously, and appropriately with all individuals, while promoting a positive public perception of BronxCare Health System.

This position involves contributing to and participating in Performance/Quality Improvement activities, including data collection, analysis, and implementation of risk management and claims activities.

You will also participate in Continuous Quality Improvement (CQI) teams and adhere to Safety and Security Policies, Risk Management, Infection Control Policies, and Patient and Customer Service regulations.

The successful candidate will operate electronic consoles and digital telephone instruments, handle incoming internal and outgoing transmissions, and provide administrative support.

You will be responsible for providing patient information regarding location and condition, coordinating patient telephone service, and placing outgoing business calls.

In addition, you will perform related duties and miscellaneous tasks as required by supervisory personnel.

Qualifications:

  • PBX digital switch or NYNEX experience
  • Clerical, typing skills
  • High School diploma or GED
  • Computer experience

About Us:

BronxCare Health System is a leading provider of healthcare services in the Bronx. We are committed to delivering high-quality care and improving the health outcomes of our patients.



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