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IT Support Specialist
2 months ago
Aizer Health is a leading Federally Qualified Community Health Center that provides transformative care, powered by compassion and innovation. Our mission is to deliver unparalleled care to our patients, while fostering a culture of growth and achievement among our team members.
Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support to our staff, ensuring the seamless operation of our technological infrastructure, and collaborating with our team to troubleshoot problems and implement solutions.
Key Responsibilities- Provide technical support to staff, including troubleshooting and resolving technical issues related to Microsoft's business applications and operating systems.
- Manage Active Directory, including moves, adds, changes, group policies, and organizational units.
- Track and respond to all help desk activities, ensuring timely and effective resolution of technical issues.
- Interact with internal staff to help resolve IT-related issues and provide answers promptly.
- Effectively perform a variety of other assignments and projects as may be required.
- 1+ years of work experience in an IT environment.
- Experience working with Microsoft Windows Server OS.
- Experience working with Virtualization technologies (VMWare, Citrix, etc.).
- Diagnose and resolve technical hardware and software issues via phone, electronically, or in person.
- Monitor help desk tracking system.
- Experience working in a healthcare environment preferred.
- Must have excellent verbal and written communication skills; ability to communicate with all levels of staff within the organization.
- Must be a flexible, energetic, and positive individual.
- Must be able to lift up to 40 pounds.
- 3+ years' experience working in a healthcare environment.
- A+, Net+, Sec +, MCSA, or MCSE certification.
- Certifications such as ITIL or CCNA.
- Experience with EMR (Electronic Medical Records) systems.
- Familiarity with HIPAA regulations and compliance standards.
- $50,000 - $55,000 yearly, commensurate with experience.
- Team Appreciation Bonus, recognizing your contributions and dedication.
- Comprehensive benefits package including Medical, Dental, and Vision Insurance with no employee contribution.
- Generous Paid Time Off and Sick Time, ensuring you have the flexibility to recharge and rejuvenate.
- 8 Paid Holidays.
- 403(b) Retirement Plan, setting you up for a secure future.
- Short-term and Long-term disability.
- Life/Accidental Death and Dismemberment Insurance.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
