Part Time IT Support Specialist

3 weeks ago


Bloomington, Indiana, United States IvyTech Full time

Ivy Tech Community College is seeking a Part Time IT Support Specialist to provide technical assistance to staff, faculty, and students. The successful candidate will be responsible for troubleshooting and resolving IT-related issues, as well as providing support for hardware and software, printers, projectors, and other IT equipment.

Key Responsibilities:

Provide technical support and guidance to users in a positive and cooperative manner.

Process IT Helpdesk tickets to ensure timely resolution and complete documentation.

Assist with equipment maintenance and cleaning schedules.

Collaborate with the IT team to resolve complex issues.

Requirements:

High School diploma required; Associate Degree preferred.

Good customer service and organizational skills.

Proficiency with current hardware and software technology.

Ability to maintain professional relationships and handle sensitive data.

Physical ability to climb ladders and lift up to 30 pounds.

Preferred Qualifications:

Experience in a higher education environment.

Ivy Tech Community College is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status.



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