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Orthopedic Field Service Specialist
2 months ago
Job Summary: We are seeking a highly skilled and dedicated Field Service Representative to join our team at Enovis. As a key member of our Field Services Team, you will play a vital role in providing exceptional patient care and support in an orthopedic setting.
Key Responsibilities:
- Provide education and training on orthopedic soft goods, functional bracing, and bone growth stimulators to healthcare professionals.
- Offer routine customer service to patients, physicians, and clinical staff, ensuring a high level of satisfaction and loyalty.
- Manage inventory and participate in audits to maintain accurate records and ensure compliance.
- Verify patient benefits and pre-authorize treatments to ensure seamless care.
- Serve as a liaison between customers, Enovis, and the Sales Team, fostering strong relationships and driving business growth.
- Adhere to Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements.
Requirements:
- Minimum of 2 years' experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment.
- Bachelor's Degree in a related field.
- Holds and maintains applicable professional credentials, such as active Athletic Training licensure or Board of Certification (BOC) certification.
- Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
- Valid Driver's License and current automobile insurance.
Work Environment and Physical Demands:
- Provides patient care in physician's offices, hospitals, and clinics.
- May be exposed to airborne and bloodborne pathogens.
- Frequently lifts and/or moves up to 20 pounds.
- Travel Requirements: Up to 95% of the time, but overnight travel is not required.
About Enovis: Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. We offer a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, and more.
Equal Employment Opportunity: Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law.
