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Orthopedic Patient Care Specialist

1 month ago


New York, New York, United States American Orthopedic Partn Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our Orthopedic Department. The ideal candidate will have a strong background in customer service and experience working in a fast-paced medical office environment.

Key Responsibilities:

  • Greet patients and families in a professional and courteous manner
  • Schedule appointments and manage patient flow
  • Update patient records and maintain accurate information
  • Collect co-insurance and co-payments
  • Enter data into EMR software
  • Communicate with patients regarding appointments, financials, and follow-up
  • Ask and record source of referral for new patients

Requirements:

  • High School Diploma or equivalent
  • Minimum 2 years of experience in a medical office setting
  • Strong customer service skills and ability to multitask
  • Orthopedic specialty experience preferred
  • Ability to work effectively in a team environment

Preferred Qualifications:

  • English/Spanish bilingual
  • Able to drive