Mental Health Clerk Correctional Health Service Day Tour EMTC PAGNY

2 days ago


Elmhurst, New York, United States New York City Health + Hospitals Correctional Health Services Full time
About the Role

We are seeking a highly organized and detail-oriented Mental Health Clerk to join our team at the Correctional Health Service. As a key member of our mental health operations, you will play a vital role in supporting the facility's mental health services.

Key Responsibilities
  • Manage appointment lists to ensure proper scheduling of mental health care visits
  • Assist with the maintenance of patient databases and spreadsheets during the day tour (8am - 4pm), Monday through Friday
  • Answer incoming calls and direct them to appropriate staff
  • Maintain patient census database (when applicable)
  • Reconcile and report MO Bed space (when applicable)
  • Process and manage MO round sheets
  • Utilize the Inmate Inquiry System (IIS) to generate lists of patients transferred into and out of the facility and discharged
  • Generate daily suicide watch list and disseminate to appropriate parties
  • Assign M designation to newly enrolled patients via current procedures
  • Provide real-time scheduling support and assist with timeliness completion
  • Obtain/manage collateral records from outside institutions and agencies as requested by mental health clinical staff member
  • Chaperone telehealth encounters as identified by unit chief
  • Maintain department equipment and reorder supplies
  • Handle sensitive information in a confidential manner
Requirements
  • Proficient in the use of email and internet
  • Experience in maintaining patient confidentiality


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