Credit/Collections Specialist

3 days ago


Atlanta, Georgia, United States Akraya Inc. Full time
Job Summary

We are seeking a skilled Credit/Collections Specialist to join our dynamic team at Akraya Inc. This role involves managing inbound and outbound calls for accounts that are past due, negotiating payment plans based on client budgets, and working towards recovering company losses efficiently with a focus on maintaining positive client relations.

Key Responsibilities
  • Answering inbound and making outbound calls to clients with delinquent accounts.
  • Negotiating and setting up feasible payment plans based on clients' budget information.
  • Calculating monthly affordable payments for clients and ensuring these agreements are adhered to.
  • Identifying past and potential future account issues, offering solutions where necessary.
  • Maintaining a professional demeanor, showcasing empathy and understanding, yet firmly ensuring clients commit to their due payments.
Requirements
  • Strong verbal and written communication.
  • Ability to perform basic mathematical calculations.
  • Proficient in Microsoft Windows, Outlook, and Google Drive for account management.
About Akraya

Akraya Inc. is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. We are industry leaders in IT staffing, providing staffing solutions for Fortune 100 companies. We don't just connect you with great jobs, we connect you with a workplace that inspires



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