Front Office Operations Manager

4 days ago


Newton, Massachusetts, United States Gulph Creek Hotels Full time

**Job Title:** Front Office Operations Manager

**Estimated Salary:** $45,000 - $65,000 per year

Gulph Creek Hotels is seeking a highly skilled and experienced Front Office Operations Manager to lead our Front Desk team. The successful candidate will be responsible for ensuring the success of our Front Office operations, maintaining high levels of guest satisfaction, and upholding our brand standards.

**Key Responsibilities:**

  • Maintain a positive and professional demeanor at all times, setting an example for staff to follow
  • Demonstrate a commitment to guest service, responding promptly to guests' needs and ensuring their satisfaction
  • Develop and implement added-value customer service programs to enhance the guest experience
  • Empower hotel staff to deliver exceptional guest service by providing training and support
  • Meet or exceed guest satisfaction measures and ensure hotel standards and services contribute to consistent guest service

**Requirements:**

  • High School diploma or equivalent, plus 3-5 years of Front Desk/Guest Service supervisory experience
  • Ability to read, write, and speak English fluently
  • Effective communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Able to work effectively in a fast-paced environment


  • Newton, Massachusetts, United States Gulph Creek Hotels Full time

    About the RoleWe are looking for a highly motivated and organized Front Desk Supervisor to join our team at Gulph Creek Hotels. As a key member of our front office team, you will be responsible for ensuring excellent guest service, managing day-to-day operations, and leading a team of staff members.Your primary responsibility will be to oversee the front...


  • Newton, Massachusetts, United States Gulph Creek Hotels Full time

    About Gulph Creek HotelsWe are a leading hospitality provider offering exceptional guest experiences in our upscale hotels.Estimated Salary: $48,000 - $72,000 per yearJob Summary:The Front Desk Agent will be responsible for delivering outstanding guest service, ensuring seamless front desk operations, and maintaining accurate guest...


  • Newton, Massachusetts, United States Bright Horizons Full time

    We are excited to announce a challenging and rewarding opportunity for a skilled Front End Web Development Manager at Bright Horizons! In this pivotal role, you will oversee the design, development, and deployment of cutting-edge web applications that exceed customer expectations.Key ResponsibilitiesOversee front end development projects from...


  • Newton, Massachusetts, United States Volt Full time

    About the RoleWe are looking for an office operations coordinator to join our team on a part-time basis. This role will involve providing administrative support, coordinating office activities, and ensuring seamless day-to-day operations. Ideal candidates will have experience in office administration and possess excellent organizational skills.


  • Newton, Massachusetts, United States Clover Food Lab Full time

    Job Overview:Clover Food Lab is a dynamic and innovative company that values quality, sustainability, and customer satisfaction. We are seeking a highly skilled and experienced individual to fill the role of Barista/Front of House Lead at our Newton, MA location.As a key member of our team, you will be responsible for creating a welcoming and engaging...


  • Newton, Massachusetts, United States Bright Horizons Full time

    Job Description:We are seeking a highly skilled Senior Front End Developer to lead our front end development projects and ensure successful project delivery.The ideal candidate will have experience with large-scale website architecture, proficient in Angular Typescript framework and RXJS, as well as proficiency in writing unit tests in Karma framework....


  • Newton Center, Massachusetts, United States Tatte Holdings LLC Full time

    Job DescriptionThe Assistant General Manager will play a pivotal role in ensuring the smooth operation of our cafes. In the absence of the General Manager, this individual will assume all GM responsibilities, driving business ownership and day-to-day operations. Key responsibilities include leading the front-of-house team, modeling exceptional guest service,...


  • Newton, Massachusetts, United States Cortland Dental & Braces - a Benevis company Full time

    Career Opportunity at Cortland Dental & BracesWe are seeking a highly skilled Dental Team Operations Manager to join our team in the District Dental Director role.About the Role:This is an exciting opportunity to lead and manage dental teams across multiple sites, ensuring seamless operations and excellent patient care.Responsibilities:Leadership and...


  • Newton, Massachusetts, United States Bright Horizons Full time

    About the Job:This Senior Front End Developer role is a great opportunity to join our fast-paced, highly technical development team responsible for developing and delivering SaaS solutions to HR organizations.The ideal candidate will be a strong leader who can design, develop, and deliver web applications, as well as participate in all phases of delivery.The...


  • Newton, Massachusetts, United States Fraser Engineering Full time

    Fraser Engineering Company, a third-generation family business in the New England area, seeks an experienced HVAC Service Manager to lead its 24/7 Service Department. This senior operations role offers a great opportunity for career growth and development.Job DescriptionThe ideal candidate will have at least 5 years of experience in a senior operations...


  • Newton Highlands, Massachusetts, United States Salon De Cinzia Full time

    About the RoleThe Salon Coordinator position is an exciting opportunity for a detail-oriented and customer-focused individual to join our team at Salon De Cinzia. In this role, you will play a crucial part in delivering exceptional guest experiences and supporting the smooth operation of our salon.Key AccountabilitiesAdhere to and implement salon front desk...


  • Newton Center, Massachusetts, United States Barkan Management Company Full time

    We are seeking a highly skilled Portfolio Manager to join our team at Barkan Management Company.About UsBarkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C. Our team of over 800 professionals shares a commitment to delivering unparalleled...


  • Newton, Massachusetts, United States Innova Solutions Full time

    Job Summary:Innova Solutions is seeking a skilled Office Assistant to support our office operations. As an Office Assistant, you will play a crucial role in ensuring the smooth day-to-day functioning of our office.Key Responsibilities: • Assist in coordinating building maintenance activities with building management • Maintain and update filing systems,...


  • Newton, Massachusetts, United States Spar Group Full time

    Job OverviewSpar Group is seeking a skilled Retail Operations Manager to lead our overnight reset team. The ideal candidate will have extensive experience in retail operations, including heavy steel racking installation and shelving fixture assembly. This role requires the ability to stand for long periods and work overnight shifts.Key Responsibilities:Lead...


  • Newton, Massachusetts, United States CareOne Full time

    CareOne Clinical Operations ManagerAre you a motivated and experienced nurse looking to take on a leadership role in healthcare?We are seeking a skilled Clinical Operations Manager to oversee the daily clinical operations of our care facility, ensuring that we provide high-quality resident care while meeting federal and state regulations.About the...


  • Newton, Massachusetts, United States Fraser Engineering Company, Inc Full time

    About the RoleWe are seeking an experienced Operational Leader to oversee our 24/7 Service Department. In this role, you will work closely with our Chief Operating Officer to develop and execute an annual Operational Plan that aligns with strategic and operational goals.ResponsibilitiesManage day-to-day operations of the Service Department, ensuring seamless...


  • Newton, Massachusetts, United States Fraser Engineering Company, Inc Full time

    Fraser Engineering Company, Inc. is seeking an experienced HVAC Operations Director to lead its 24/7 Service Department. As a family-first business built on outstanding craftsmanship and collaborative partnerships, we offer a motivating work environment with opportunities for professional growth.About the Role:This position requires a strong leader who can...


  • Newton, Massachusetts, United States Spoonfuls Full time

    Food Systems Leadership SpecialistSpoonfuls is a dynamic organization dedicated to reducing food waste and promoting sustainable food systems. We're seeking a highly motivated Food Systems Leadership Specialist to drive our food recovery programs and collaborate with cross-functional teams to achieve organizational goals.About the Role:Develop and implement...

  • Office Assistant

    2 weeks ago


    Newton, Massachusetts, United States Volt Full time

    Job DescriptionWe are seeking a highly skilled and organized Office Assistant to support our office operations. The successful candidate will be responsible for providing administrative support to our team, ensuring seamless day-to-day operations.


  • Newton Center, Massachusetts, United States 55 J L Inc Full time

    Job Overview: Salon ReceptionistWe are looking for a highly skilled and motivated salon receptionist to join our team at 55 J L Inc. As the initial point of contact, you will be responsible for creating a warm welcome environment, managing appointments, and providing exceptional customer service.About the Role:Manage the front desk, including scheduling...