Healthcare Service Representative

2 weeks ago


Scottsdale, Arizona, United States One Medical Full time
About the Position

We are seeking a Healthcare Service Representative to join our team in Scottsdale, AZ. As a Healthcare Service Representative, you will provide exceptional care to our patients by performing venipuncture services, maintaining high standards of in-office care, and ensuring a positive patient experience.

Key Responsibilities
  • Provide best-in-class venipuncture services for patients ranging from pediatrics to geriatrics
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
  • Use impeccable C-I-CARE in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same-day schedule management, and follow-up scheduling

Salary: Competitive salary starting at $21.50 per hour

Requirements
  • Graduated from a postsecondary Medical Assistant program or completed relevant Medical Assistant training by any branch of the armed forces or possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology such as typing, navigating the internet, and using multiple software systems simultaneously


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