Logistics Operations Specialist

2 days ago


San Francisco, California, United States Maersk Agency USA, Inc. Full time
Job Summary

The Logistics Operations Specialist will be responsible for managing freight forwarding shipments into and out of the station, utilizing various modes of transportation based on customer requests. This role requires a high level of operations excellence and quality customer service experience while maintaining station KPIs.

Key Responsibilities
  • Tracking and tracing outbound shipments
  • Inspecting outbound freight
  • Contracting new carriers as needed and assigning carriers and providing load tenders
  • Communicating freight status and any problems to other stations and customers, and updating the system
  • Providing customer service
  • Running reports
  • Able to work overtime and weekend on call rotations
  • Data entry of shipments into transportation management system
  • Quoting, costing and invoicing of international shipments, air, ocean and ground
  • Domestic air and ground routing (including Canada)
  • Contract new carriers
  • Negotiate Freight Rates
  • Develop collaborative carrier relationships
  • Assigning carriers and providing load tenders


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