Executive Supervisor
3 days ago
We are seeking an experienced Assistant Manager to join our team at Vectour Group. As a key member of our operations team, you will be responsible for overseeing the supervision of hourly shuttle bus drivers and courtesy cart drivers for our Park and Ride division.
Job Summary
The successful candidate will have a strong background in transportation management and facilities support services, with a proven track record of supervising teams and implementing effective safety procedures.
About Vectour Group
Vectour Group is a leading transportation management and facilities support services company that prioritizes safety and customer service. Our diverse team is essential to our success, and we are looking for individuals who share our drive and commitment to excellence.
Responsibilities
- Manage daily operations of the Park and Ride division, including supervising drivers, dispatchers, coordinators, and fleet maintenance personnel.
- Daily inspection of uniforms for compliance with uniform policy/dress code.
- Assign/reassign hourly employees to work areas or vehicles as needed.
- Verify and document callouts hourly.
- Make necessary schedule adjustments to fulfill minimum staffing requirements.
- Serve discipline for violations per policy and/or CBA.
- Complete daily bus audits.
- Dispatch as needed.
- Pre/post trip inspection of company vehicle at shift change times.
- Ensure timely fueling of vehicles.
- Monitor/communicate via radio throughout shift.
- Visually inspect locations for compliance of company goals.
- Report maintenance issues to Fleet and Ops Manager.
- Perform random checks for required driver's license and company issued badges.
- Assist with processing exception transactions.
- Conduct regular facility and equipment inspections to ensure all are in good maintenance condition and properly stocked with tickets and receipt paper.
- Respond to customer service-related issues per company guidelines.
- Monitor and implement effective safety procedures.
- Gain and maintain knowledge of company policy/procedures and collective bargaining agreement.
- Direct traffic to available parking.
- Interact with customers, presenting a professional demeanor.
- Disseminate information to other departments/employees as needed.
- Possess a valid driver's license/state issued ID to be carried with employee at all times.
- Complete weekly time samples for Shuttle operation.
Requirements
To perform this job successfully, the individual must possess:
- A High School Diploma or equivalent.
- At least 2 years of experience as an Assistant Manager in a similar industry.
- A valid State of Georgia Driver's License.
- Strong communication and interpersonal skills.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one situations to customers and other employees.
- Mathematical skills to add, subtract, two-digit numbers and multiply and divide with 10's and 100's.
- Ability to perform these operations using units of American money.
- A neat and clean appearance and be in complete uniform at all times.
- Must be 21 years of age or older.
Benefits
- $20.67 per hour.
- 401(k) plan.
- Dental insurance.
- Health insurance.
- Paid time off.
- Vision insurance.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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