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**General Manager
2 months ago
Squeeze Massage is a rapidly growing company that is revolutionizing the massage experience. We are a team of passionate individuals who are dedicated to providing exceptional service and creating a welcoming environment for our guests.
Job SummaryWe are seeking an experienced General Manager to join our team. As a General Manager, you will be responsible for overseeing the day-to-day operations of our massage studio, including managing staff, maintaining high standards of customer service, and driving business growth.
Key Responsibilities- Leadership and Management
- Recruit, train, and develop a high-performing team of massage therapists and support staff
- Manage staff schedules, timekeeping, and payroll
- Provide coaching and feedback to staff to ensure exceptional customer service and high-quality massage experiences
- Customer Service
- Ensure that all guests receive exceptional service and have a positive experience at our studio
- Manage guest complaints and resolve issues in a timely and professional manner
- Business Development
- Develop and implement strategies to drive business growth and increase revenue
- Build relationships with local businesses and organizations to promote our services
- Operations
- Manage the day-to-day operations of the studio, including inventory management and maintenance
- Ensure that all studio facilities and equipment are clean, safe, and well-maintained
- 5-10 years of experience in a leadership or management role, preferably in the hospitality or service industry
- Proven track record of driving business growth and increasing revenue
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Availability to work a variety of shifts, including evenings and weekends
- A competitive salary and bonus structure
- A comprehensive benefits package, including health insurance and paid time off
- Opportunities for professional growth and development
- A dynamic and supportive work environment
We are a company that values our employees and is committed to providing a positive and supportive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.