Referral Specialist

6 days ago


Philadelphia, Pennsylvania, United States Universal Health Services, Inc. Full time
About the Role

We are seeking a highly skilled Referral Specialist to join our team at Universal Health Services, Inc. As a key member of our Crisis Response Center, you will play a critical role in coordinating admission functions, providing telephonic and in-person risk assessment and crisis intervention, and facilitating the referral and intake process.

Responsibilities
  • Coordinate admission functions, including initial contact with referral sources and potential patients
  • Provide telephonic and in-person risk assessment and crisis intervention
  • Facilitate the referral and intake process, including determining appropriate level of care
  • Maintain communication with referral sources, families, patients, and unit staff
  • Complete preliminary insurance verification/pre-certification and required computer data entry
Requirements
  • A minimum of five (5) years' experience working in an intake, admissions, or crisis intervention department
  • At least three (3) years' experience in a psychiatric or mental health setting, with direct experience in call management and customer relations
  • Bachelor's degree in a mental health-related field required, master's degree preferred
What We Offer
  • Competitive compensation and generous paid time off
  • Tuition reimbursement and loan forgiveness program
  • Excellent medical, dental, vision, and prescription drug plans
  • 401(k) with company match and discounted stock plan
  • SoFi student loan refinancing program
  • Career development opportunities within UHS and its 300+ subsidiaries
About Universal Health Services

Universal Health Services, Inc. is one of the nation's largest and most respected providers of hospital and healthcare services. With a commitment to delivering high-quality patient care, we offer a range of career opportunities across our network of acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points.



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