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Housekeeping Operations Manager

2 months ago


Birmingham, Alabama, United States Marriott Full time

Job Summary

We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Marriott. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that our guest rooms, public spaces, and employee areas are clean and well-maintained.

Key Responsibilities

  • Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Inspects guestrooms on a daily basis to ensure they meet our high standards.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to verify adequate supplies.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Verifies all employees have proper supplies, equipment, and uniforms.
  • Communicates areas that need attention to staff and follows up to verify understanding.
  • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards, and procedures.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Requirements

  • High school diploma or GED; 2 years experience in the housekeeping or related professional area.
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

What We Offer

  • Competitive salary range: $50,000 to $60,000 annually.
  • Bonus program.
  • Comprehensive health care benefits.
  • 401(k) plan with up to 5% company match.
  • Employee stock purchase plan at 15% discount.
  • Accrued paid time off (including sick leave where applicable).
  • Life insurance.
  • Group disability insurance.
  • Travel discounts.
  • Adoption assistance.
  • Paid parental leave.
  • Health savings account (except for positions based out of or performed in Hawaii).
  • Flexible spending accounts.
  • Tuition assistance.
  • Pre-tax commuter benefits.
  • Other life and work wellness benefits.