Technology Solutions Expert

3 days ago


Springfield, Illinois, United States Microsoft Full time
Job Description

Job Title: Technology Solutions Expert

Job Summary:

We are seeking a highly skilled Technology Solutions Expert to join our team at Microsoft. As a key member of our organization, you will be responsible for providing technical expertise and guidance to our customers and partners.

Key Responsibilities:

  • Pre-Sales Support: Collaborate with internal stakeholders to understand business requirements and provide industry and technical input to shape the deal. Support drafting proposals and/or statement of work (SOW).
  • Technical Delivery: Follow the capacity process outlined by the RICC team. Maintain tools with up-to-date skills and availability. Lead meetings with customers/partners to understand business needs and use business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions.
  • Intellectual Property Management: Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provide feedback on Managed IP for continuous improvement, report IP gaps, review IP to be considered for harvesting and curation, and ensure it is logged for consumption.
  • Business Development: Identify opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitate, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain.
  • Readiness: Learn new technologies or services based on business demands and industry trends. Obtain relevant accreditations and certification(s) as advised by domain leadership team. Identify certifications and readiness plans in partnership with World Wide Learning. Lead or participate in relevant technical communities and conduct training sessions to evangelize technology and/or offerings based on availability.
  • Operational Excellence: Complete operational tasks and readiness and ensure timeliness and accuracy. Follow Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Lead by example and guide team members on operational tasks, readiness, and compliance.

Requirements:

  • Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience.
  • 3+ years related experience in Secret Compartmented Information (SCI) and Special Access Programs (SAP) environments.
  • 3+ years experience in advanced technical competency with Windows Server and Cloud Technologies, including workload application support such as installation setup and Tier 2 troubleshooting/documentation.

Clearance Requirements:

  • Active U.S. Government Top Secret/SCI Security Clearance.
  • Ability to meet Microsoft, customer, and/or government security screening requirements.

Benefits:

  • Competitive salary range: $97,800 - $189,400 per year.
  • Benefits and other compensation may be eligible.


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