Experienced Service Manager

3 days ago


Salisbury, Maryland, United States HERTRICH Family of Automobile Dealerships Full time
About Us
The HERTRICH Family of Automobile Dealerships is a family-owned business with a commitment to excellence and community involvement. We operate 24 dealerships across the Delmarva peninsula and beyond, representing 19 automotive brands. Our company culture emphasizes integrity, accountability, and a drive for excellence in everything we do.

Job Summary
We are seeking an experienced Automotive Service Advisor / Assistant Service Manager to join our team. This individual will be responsible for providing exceptional customer service, managing service operations, and maintaining inventory levels. A competitive salary range for this role is $50,000 to $85,000 per year, plus commission and bonuses.

Key Responsibilities
* Meet and greet customers, advise on estimated repair costs and completion times
* Coordinate repairs with technicians
* Ensure complete customer satisfaction and suggest additional services when applicable
* Maintain inventory levels and track service operations

Requirements
* 2-3 years of experience as a Service Advisor/Writer or 1 year as an Assistant Service Manager
* Prior sales and customer service experience required
* Computer literacy and ability to work a flexible schedule


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