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Customer Service Representative

2 months ago

Pensacola, Florida, United States Dustin Bonifay - State Farm Agent Full time
Job Description

**Position Overview:**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in promoting our insurance and financial service products to clients.

Responsibilities:

  • Build and maintain strong relationships with clients by providing exceptional customer service and proactively following up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse client needs.

Benefits:

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • Licensing paid by agency

Requirements:

  • Genuine interest in marketing products and services that align with client needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for client inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.