Veterinary Assistant

3 hours ago


Hillsboro, Oregon, United States Hillsboro Veterinary Clinic Full time
Job Summary

The Veterinary Assistant plays a vital role in supporting veterinarians and veterinary technicians at Hillsboro Veterinary Clinic. This position requires a dedicated and passionate individual to ensure the well-being of pets, educate clients, and maintain the highest standards of veterinary care.

Key Responsibilities:

  • Apply technical skills to support veterinarians and veterinary technicians
  • Contribute to the day-to-day efficiency and smooth operation of the hospital
  • Utilize exceptional communication skills to engage with team members and clients
  • Maintain thorough and accurate medical charting for all patients
  • Educate clients about Wellness Plans and provide guidance on pet care and overall health
  • Assume responsibility for select reception duties, such as answering phone calls and scheduling appointments
  • Obtain pertinent medical history and patient information
  • Assist in managing hospital supplies and inventory
  • Ensure the completion of all assigned hospital duties before the end of each shift

Customer Service Delivery:

  • Provide professional, efficient, and exceptional service to clients
  • Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients
  • Effectively adapt to individual clients and their needs
  • Effectively resolve customer complaints as appropriate

Requirements:

  • Ability to work independently and exercise good judgment
  • Multi-task effectively and remain action-oriented
  • Work well in an extremely fast-paced work environment
  • Exhibit proactive initiative in addressing tasks and challenges
  • Learn new computer software systems (EMR, Scheduling, etc.)
  • Provide a high level of accountability

Preferred Qualifications:

  • Experience in the veterinary industry
  • Completion of an NAVTA-approved veterinary assistant program or equivalent combination of education and experience

Work Environment:

  • The Veterinary Assistant position is performed onsite at Hillsboro Veterinary Clinic
  • Hospital environment includes limited space, smells from pet waste, and noise
  • Schedules may include 10+ hour shifts, Saturdays, evenings, and holidays

Benefits:

Hillsboro Veterinary Clinic offers competitive pay and a great benefits package. Please review our benefits package at: https://wellhaven.com/wellhaven-employment-benefits/

Commitment to Diversity:

Hillsboro Veterinary Clinic is an Equal Opportunity Employer. We are committed to complying with all applicable federal, state, and/or local laws prohibiting discrimination based on race, color, creed, religion, national origin, sex (including transgender status), marital status, familial status, status with regard to public assistance, disability, genetic information, sexual orientation, age, military or veteran status, membership or activity in a local human rights commission, or any other status protected by law.



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