Patient Care Coordinator

1 month ago


Hillsboro, United States Frontier Veterinary Hospital Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our Client Service Team at Frontier Veterinary Hospital. As a key member of our team, you will provide exceptional support to clients, patients, and our medical team, ensuring a seamless and positive experience for all.

Responsibilities
  • Provide warm and welcoming client service, ensuring a positive experience for all clients and patients.
  • Assist with scheduling appointments, managing client communication, and coordinating patient care.
  • Collaborate with our medical team to ensure accurate and timely entry of medical information, treatment plans, and diagnostic results.
  • Communicate effectively with clients, providing clear explanations of treatment plans, diagnostic results, and discharge instructions.
  • Manage client checkouts, collect payments, and ensure seamless transitions between appointments.
  • Conduct post-visit follow-ups to ensure client satisfaction and address any concerns.
Requirements
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with a passion for delivering exceptional client service.
  • Ability to work effectively in a fast-paced environment, with a focus on attention to detail and accuracy.
  • Basic computer literacy and typing skills, with the ability to learn and adapt to new software and systems.
Preferred Qualifications
  • Medical terminology knowledge or eagerness to learn.
  • Previous experience in a veterinary or medical setting, with a focus on client service and patient care.
What We Offer

At Frontier Veterinary Hospital, we offer a dynamic and supportive team environment, opportunities for growth and advancement, and a competitive compensation and benefits package. If you are a motivated and compassionate individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.



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