Patient Care Coordinator
1 month ago
We are seeking a highly skilled and compassionate Patient Care Coordinator to join our Client Service Team at Frontier Veterinary Hospital. As a key member of our team, you will provide exceptional support to clients, patients, and our medical team, ensuring a seamless and positive experience for all.
Responsibilities- Provide warm and welcoming client service, ensuring a positive experience for all clients and patients.
- Assist with scheduling appointments, managing client communication, and coordinating patient care.
- Collaborate with our medical team to ensure accurate and timely entry of medical information, treatment plans, and diagnostic results.
- Communicate effectively with clients, providing clear explanations of treatment plans, diagnostic results, and discharge instructions.
- Manage client checkouts, collect payments, and ensure seamless transitions between appointments.
- Conduct post-visit follow-ups to ensure client satisfaction and address any concerns.
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with a passion for delivering exceptional client service.
- Ability to work effectively in a fast-paced environment, with a focus on attention to detail and accuracy.
- Basic computer literacy and typing skills, with the ability to learn and adapt to new software and systems.
- Medical terminology knowledge or eagerness to learn.
- Previous experience in a veterinary or medical setting, with a focus on client service and patient care.
At Frontier Veterinary Hospital, we offer a dynamic and supportive team environment, opportunities for growth and advancement, and a competitive compensation and benefits package. If you are a motivated and compassionate individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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