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Universal Banker

2 months ago

Rosenhayn New Jersey, United States Fulton Bank Full time
{"title": "Job Description", "content": "Job Summary

Fulton Bank is seeking a highly motivated and customer-focused Universal Banker to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Drive proactive sales conversations through internal and outbound interactions, including outbound calling, inbound contact center calls, appointment setting, and effective lobby engagement.
  • Utilize the CRM system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
  • Identify consumer and small business lending opportunities and partner with centralized lending group to ensure successful customer outcomes.
  • Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
  • Provide ongoing support to customers regarding products and services, perform customer maintenance requests, process teller transactions accurately, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.
Requirements
  • High School Diploma or equivalent.
  • 2 or more years of customer service or sales experience.
What We Offer

Fulton Bank offers a comprehensive benefits package, including medical plans, flexible spending account, dental and vision insurance, life insurance, 401(k) program with employer match, paid time off programs, disability insurance coverage, and a robust wellness program with financial incentives.

We are an equal opportunity employer and are committed to providing equal employment opportunity for all qualified persons. We will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

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