Universal Banker

4 weeks ago


New York, New York, United States PCSB Bank Full time
Job Summary

PCSB Bank is seeking a highly skilled and customer-focused Universal Banker to join our team. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service and support to our customers, responding to their needs and resolving issues in a timely and professional manner.
  • Build relationships with customers, understanding their financial needs and goals, and recommending appropriate products and services to meet those needs.
  • Process customer transactions, including opening accounts, handling cash and teller transactions, and selling and cross-selling bank products and services.
  • Assist with branch operations, including balancing and maintaining ATMs and vaults, and ensuring compliance with internal policies and procedures.
  • Develop strong partnerships with internal and external partners, focusing on client acquisition and deepening current relationships.
Requirements
  • High school diploma or equivalent required.
  • Minimum of three years of branch experience with demonstrated supervisory ability.
  • Proficient with various computer software programs and ability to use office equipment, including faxes, copiers, computers, and cellular phones.
  • Strong organizational skills, decision-making ability, and verbal communication skills.
  • Ability to work nights and weekends, and bilingual Spanish a plus.
Work Environment

The incumbent will work in a front-line bank setting, standing for prolonged periods of time and moving about at will. The physical demands of the job include lifting up to 15 pounds, standing, walking, and reaching.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.



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