Cafe Operations Manager
6 days ago
The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of team members. This is a hands-on position that requires a strong work ethic, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Ensure the smooth operation of cafe processes, systems, and standards
- Manage inventory, including receiving deliveries and maintaining storage and rotation
- Train and develop team members to achieve high standards of quality and service
- Lead by example, demonstrating a positive attitude, punctuality, and a commitment to cleanliness and hygiene
- Handle guest concerns and provide excellent customer service
- Participate in regular staff meetings and training sessions
- High school diploma or equivalent required; some college preferred
- Minimum of six months to one year of prior food and beverage experience
- One year of leadership experience preferred
- Current ServSafe or similar food handling certification
Urban Air is a leading indoor adventure park and location-based entertainment company. Our purpose is to help kids have fun and aim higher, achieving their goals and aspirations. We are an equal opportunity employer.
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